Data Deletion Instructions
Last updated: June 26, 2026
This page explains how to delete your Aideo account data and how to revoke connected Google/YouTube, TikTok, and Meta/Facebook/Instagram permissions, and how to disconnect the Aideo browser extension.
Delete Your Aideo Account
- Sign in to Aideo.
- Open Settings.
- Go to Danger Zone.
- Type DELETE in the confirmation field.
- Select Delete Account and confirm the browser prompt.
Account deletion removes your user profile, brand profile, connected social account records, generated media records, briefs, prompt summaries, publishing history, cached dashboard metrics (including statistics the Aideo browser extension synced from Douyin, Xiaohongshu/RedNote, and WeChat Channels), connected-browser records, and app-owned local media associated with your account. This action cannot be undone.
Revoke Google or YouTube Access
You can revoke Aideo's Google access at any time from your Google Account: Google Account permissions. Revoking access may prevent YouTube analytics, reconnect, or publishing features from working until you connect again.
Revoke Meta, Facebook, or Instagram Access
You can revoke Aideo's Meta access from Facebook or Meta account settings, including Business Integrations where available. Revoking access may prevent Instagram/Facebook destination discovery, dashboard metrics, or publishing from working until you connect again.
Revoke TikTok Access
You can revoke Aideo's access from TikTok's security settings under connected apps. Revoking access prevents future exports until you reconnect. Drafts or posts already delivered to TikTok must be managed from your TikTok account.
Disconnect the Aideo Browser Extension
In Aideo, open Settings and disconnect the connected browser. This revokes the browser's connection, so the extension stops syncing statistics and publishing. To delete the data the extension keeps in your browser, remove “Aideo 助手” from your browser's extensions page. Statistics already synced stay in your Aideo account until you delete the account as described above. The extension never has your Douyin, Xiaohongshu, or WeChat Channels passwords; signing out of those sites in that browser also ends anything it can do there.
Manual Deletion Request
If you cannot access your account, send a deletion request to support@aideo.it.com from the email address associated with your Aideo account. We may request verification before deleting account data.
Limitations
Deleting your Aideo account does not automatically delete content already published to YouTube, Facebook, Instagram, Douyin, Xiaohongshu/RedNote, WeChat Channels, or another third-party platform. You must manage published content directly on those platforms. Some limited records may be retained if required for security, legal compliance, abuse prevention, or dispute resolution.